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What a Real Roof Inspection Includes (vs a Sales Call)

“Free roof inspection” means different things from different contractors. For some it’s a 10-minute walk-around looking for problems to sell you on. For others it’s a 90-minute technical assessment that produces a written report you could use to file an insurance claim or get a second opinion. This guide explains what a real roof inspection covers, what a sales-call “inspection” looks like, and how to tell the difference before you let someone on your roof.

What a real inspection includes

A proper residential roof inspection from a qualified contractor includes:

  1. Exterior walk-around – perimeter of the home, evaluating soft metals (gutters, AC fins, deck furniture) for impact marks, checking soffit and fascia condition, looking for water staining patterns on siding
  2. Roof access – actually walking the roof (or carefully inspecting from a ladder/drone for steep pitches or compromised structures)
  3. Slope-by-slope shingle assessment – examining each roof slope for hail bruising, granule loss, lifted or missing shingles, curling, blistering
  4. Test squares – marking a 10 ft x 10 ft test area on representative slopes and counting impact damage if hail is suspected
  5. Flashing inspection – step flashing at sidewalls, valley flashing, chimney counter-flashing, pipe boots, drip edge, ridge cap. Each gets evaluated separately because each fails differently.
  6. Penetration check – every plumbing vent, vent fan, chimney, skylight, satellite mount inspected for sealant condition and water staining
  7. Attic inspection – entering the attic to look at the underside of the roof deck for water staining, mold, frost damage, evidence of inadequate ventilation
  8. Ventilation evaluation – counting intake (soffit) and exhaust (ridge, gable, box) vents, calculating NFA, identifying mixed-exhaust issues
  9. Photo documentation – 30-60 photos covering every slope, valley, penetration, and identified issue
  10. Written report – delivered as PDF, with photos, observations, recommendations, and an estimate if work is needed

Time on site: 45-90 minutes for an average residential home. Less than that and not everything is being checked.

What a sales-call “inspection” looks like

Common patterns from sales-focused contractors and storm-chasing crews:

  • 15-30 minutes total time on site
  • Walk-around only, no roof access (or quick ladder-edge look without walking the roof)
  • No photos taken – or photos kept for sales pitch only, not delivered to you
  • No test squares if hail is the suspected issue
  • No attic inspection – they don’t look at the underside of the deck
  • No ventilation calculation
  • Verbal report only, often immediately followed by pressure to sign a contract that day
  • “Discoveries” that align suspiciously with what the contractor sells – “definitely need a full replacement, here’s our quote” without much technical detail

The tell: ask for the inspection report before signing anything. A real contractor produces one. A sales-focused contractor either doesn’t have one or refuses to leave you with documentation you could take to another contractor.

What to expect on the day of inspection

For a scheduled Trill Roofing inspection, here’s the typical flow:

  1. Arrival – we’ll knock or call when we arrive. You don’t need to be home if the roof is accessible from outside; we can leave the written report by email afterward.
  2. Exterior walk-around – 5-10 minutes around the perimeter, taking photos of siding, gutters, downspouts, AC unit, and any noticeable issues from the ground
  3. Roof access – extension ladder set up against an accessible eave. Roof inspection takes 20-40 minutes depending on complexity.
  4. Penetration and flashing inspection – each chimney, vent, pipe boot, skylight examined and photographed
  5. Attic access – if you have an attic hatch we can use, 10-15 minutes in the attic with a flashlight checking the deck underside, insulation depth, and ventilation hardware
  6. Wrap-up – quick verbal summary of what we found, but no pressure for decisions on the spot. Written report delivered by email within 24-48 hours.

Total time on site: typically 60-75 minutes for an average 2,000 sq ft home.

What the written report includes

The Trill Roofing inspection report (PDF, typically 4-8 pages):

  • Property address and inspection date
  • Roof system summary (current shingle type, estimated age, ventilation type)
  • Photo grid for each slope
  • Itemized findings – each issue with photo and severity rating (informational / repair recommended / urgent)
  • Attic findings – insulation, ventilation, deck condition
  • Recommended scope of work, if any
  • Itemized estimate, if work is recommended

The report is yours regardless of whether you hire us for the work. Many homeowners use it for a second opinion or to file an insurance claim. We’re fine with that.

Inspections we recommend skipping

If a contractor:

  • Won’t leave a written report
  • Asks you to sign a contract on the day of inspection
  • Says the inspection “results expire” if you don’t act fast
  • Refuses to itemize their findings
  • Won’t tell you what shingle product or warranty applies
  • Has out-of-state plates and no permanent local address

…walk away. There are dozens of local IL roofing contractors who do real inspections without high-pressure sales. Take time to get a second opinion before any roofing work.

Schedule a Trill Roofing free inspection at /free-inspection/ or call (618) 304-7094. No pressure, no obligation, written report regardless.

Get a free roof inspection from Trill Roofing

No-pressure, written estimate. Family-owned. IL-licensed. Serving Godfrey and the Riverbend.